Sr. Director of Operational Excellence/ Process Engineering

$150 - $175 per annum, Benefits: Bonus
17 Oct 2016
14 Nov 2016
Process Engineering
Mark Lotito (NY)
Employer Sector
Engineering & Electronics
Contract Type
Full Time

Senior Director of Operational Excellence/Process Engineering will act as the organizational leader of process improvement and operational excellence for a new fulfillment/warehouse as well as leading the go-live implementation of the new material handling system. This will be a change agent for leading the organization into a data driven, team-oriented culture that embraces continuous improvement, and ensures the implementation of such in all operations in the new warehouse/fulfillment facility.


  • Participate in the development and design phase of the new facility material handling equipment application, design, and systems controls.
  • Responsible for ensuring new facility operates at the highest  level possible, with the highest level of pick & pack and order fulfillment accuracy, the highest level of packing quality
  • Use statistical analysis to determine operational and material handling solutions to improve the overall flow of goods.
  • Create and measure performance metrics and key performance indicators (KPIs).
  • Drive a culture of overall process improvement and performance accountability.
  • Interpret data to develop solutions for improving the utilization of labor equipment, and utilities while maintaining a high level of customer service.
  • Assist in the development and implementation of related training programs.




  • 10+ years of experience in the fulfillment of retail goods to the direct and retail channels.
  • Experience in high volume, broken pack operations is most important.
  • Proven track record of successfully leading change initiatives.
  • Experience in working through cross functional teams.
  • Proven ability to achieve results 


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