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Risk Assurance Officer

Recruiter
Lowell Group
Location
Leeds, West Yorkshire (Hybrid)
Salary
Competitive + bonus & benefits
Closing date
19 Sep 2024
Reference
R014468

Job Details


Risk Assurance Officer
Location: Leeds, Thorpe Park, Hybrid working, Flexible working options.

Now let's talk about your role:

As a Risk Assurance Officer, you will execute 2nd line Assurance reviews to evaluate the effectiveness of internal controls. Your role is to make recommendations to Management to increase efficiency and/or effectiveness of the control systems of the functions reviewed, to support the business in achieving its strategic objectives, managing its risks, and complying with regulatory requirements.

Accountabilities and responsibilities:

  • Support implementation of the Risk Assurance framework and strategy, including policy, methodology and supporting tools across all Regions and the Group. Contribute to methodology enhancements.
  • Contribute to the development of the annual risk-based assurance plan covering the Lowell Risk Universe, incorporating the business strategic objectives within the plan to ensure alignment with the organisation's goals and objectives and coverage of key risks.
  • Plan, scope and execute planned coverage of conduct/compliance risk reviews of key business functions and processes, providing assurance over the fair delivery of customer outcomes, including sample testing of customer outcomes across individual interactions and end-to-end customer journeys. Maintain up to date regulatory knowledge to ensure that regulatory requirements are met.
  • Use appropriate audit sampling techniques taking into account the requirements of the Risk Assurance sampling methodology and using automated data analysis approaches as required.
  • Ensure that the progress of reviews is understood and that any potential issues and/or control gaps are discussed with stakeholders as they arise, and escalated as necessary.
  • Report and escalate issues, actions and any strategic or regulatory implications arising from Risk Assurance reviews to key stakeholders and senior management, clearly articulating the risks and implications of the findings, and guiding stakeholders to the creation of clear and actionable plans for resolution.
  • Develop and nurture trusted and professional relationships with key stakeholders within the business to support the ongoing engagement of the business with Risk Assurance activity, and to raise the profile of Risk Assurance and the wider Risk team.
  • Maintain a current understanding of the wider business and macroeconomic environment, as well as the regulatory, legal and business environment to suggest and support plan adjustments that reflect existing, new and changing priorities.
  • Actively contribute to relevant forums and other meetings, ensuring the views of Risk Assurance are clearly expressed.


What we need from you:

  • Proven experience in a similar risk management, assurance, or audit role
  • Experience of working in a financial services environment
  • Competent understanding of the tools and techniques of Risk & Control Management
  • Knowledge and experience of Financial Services Compliance/Regulatory Risk
  • Ability to effectively establish and maintain working relationships with peers and all levels of the organisation, with a positive and professional image
  • Capable of operating in a fast paced and constantly changing landscape
  • An ability to remain calm under pressure
  • Excellent skills in multi-tasking and managing priorities
  • Organised and task driven with an ability to manage projects or experience in leading project or review teams is an advantage


A mission that gives back:

You'll also have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together.

So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you're ready to help us make credit work better for all, we think you'll fit right in.

Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.

That means…

  • A discretionary annual bonus for a job well done.
  • 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.
  • We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park. Our new purpose-built office to support collaborative working and those meaningful moments you'll only get from being in the office.
  • Free parking when you are in the office.
  • 28 days holiday plus public holidays with the option to purchase up to an additional 5 days.
  • Life assurance
  • A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site facilities to support the varying needs of our colleagues.
  • Wellbeing support and a programme of webinars and classes geared towards mindfulness.


Ready to share in that mission?

Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together.

Together, we go further - and it starts with you. So, if you're interested in adding your voice to our fantastic team of people, take the first step and apply today…

Company

Lowell was founded in 2004 on the belief that there is a different way to carry out collections activity. We understood that everyone has their own story and sometimes, they just need a little support to tell it.  

After years of growth in the UK, Lowell Group and the German Credit Management Group GFKL merged to become the Lowell we’ve known since 2015.

We’re here to help our customers pay off their debts and support their journey back to financial health. We’re also here to help our people be proud to be part of our mission and find rewarding careers, too.

We’ve created exciting and rewarding opportunities across Europe.

With our services spanning an entire continent, you’ll find our offices miles apart - but similar in goals. Each workplace offers the same exciting and rewarding opportunities focused on creating an environment you can blossom in.

Company info
Location
Harlow
United Kingdom

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