Senior CSOD Specialist 6 month +

Up to £200 per day
21 Jun 2019
19 Jul 2019
Allison Stephens
Job Type
Cyber Security, Other
Employer Sector
Technology, ICT & Telecoms
Contract Type
Full Time

My Global client is currently looking for a Senior CSOD Specialist in Prague to join our team on client's side. Fantastic opportunity for a CSOD expert to be part of the CSOD team, leading two key modules (Learning and Performance) in a high-impact role, impacting 100,000 employees around the globe

Major Accountabilities

Provide complex, expert level support to cross-functional learning, development and performance subject mater experts on how to translate business requirements into system functionalities.
Support the UP4Growth (CSOD) System Owner in influencing the vendor during the product design and validation phase and in deploying new functionalities
Maintain an expert-level of knowledge in Cornerstone application including the various features and configuration options to be able to provide the required guidance
Create operating procedures for UP4Growth support organization to upskill the agents with the product knowledge and maintain an accurate internal knowledge base
Recommend the optimal system governance, change, and configuration
Challenge business processes based on expert product knowledge and propose the most optimal technical solutions
Build efficient and effective release management method
Advocate business requirements during product design, review, and validation phase with the vendor (CSOD)
Design, draft and plan user acceptance test
Develop effective and efficient UP4Growth change processes & coordinate change management meetings and timelines
Ensure that UP4Growth is optimally configured to support business requirements and to maintain its validated status
Acquire recognition from the stakeholders as the SME
Partner with Global UP4Growth Lead to ensure effective governance of UP4Growth operational organization

At least 5+ years of hands-on experiences with CSOD in implementation, configuration, release management, and 3rd level support
Experience with GxP, Computer System Validation, Data Privacy and Compliance requirements is a plus
Working knowledge of technical support and direction to tier 3 support teams including, but not limited to, researching and resolving system issues and unexpected results or process flaws
Experience with support of UP4Growth upgrades, patches, testing, and other technical projects as assigned
CSOD product certifications on learning and performance modules or equivalent product knowledge on both modules.
Certification on Recruiting module is an advantage.
Fluency in English (spoken and written)
Candidates have to declare Criminal record extract not older than three months
We offer

Broad range of activities, tasks and projects
Further development and professional advancement
Friendly and international working environment

Feel free to call Allison Stephens to discuss: +44 203 189 0472

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