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Voice Analyst / Engineer – Skype for Business

Recruiter
iET Recruitment
Location
Zürich (CH)
Salary
Upon request
Closing date
30 Oct 2020
Reference
7155

Job Details

For a project at our client's site, an international bank based in Zurich, we are looking for an experienced 

Voice Analyst / Engineer – Skype for Business (7155)

Our client is looking for a candidate to analyze use cases of current voice solutions (Avaya, Skype, Contact Center) to perform a comparative analysis to migrate the functionality to products such as Microsoft Teams and/or Zoom.

Your Qualifications:

  • 2+ years of experience in Voice Analysis/Voice Engineering
  • In-depth understanding of on-premise voice functionality and PBX environments such as Skype Enterprise Voice and Avaya
  • Understanding of Media gateways such as Ribbon, Oracle, and AudioCodes
  • Technical skills ideally in an engineering role involving requirement analysis, design, and testing
  • Knowledge of cloud solutions such as MS Teams, Zoom, etc.
  • Knowhow in Active directory, contact centers, SIP trunks, IP phones, PKI [Public Key Infrastructure], Windows Server 2012/2016 is desired
  • Experience in Microsoft based cloud concepts (Azure, Office365) is desired
  • Fluent in English

 

Your Responsibilities:

  • Analyze and Architect / Engineer on the various voice solutions. Business and functional use case. This will involve use case analysis, prototyping, solutioning, blueprints, road-mapping, technical delivery, and syndication with multiple stakeholders and peer technical groups through detailed documentation & presentations
  • Analyze current Skype and/or Avaya infrastructure
  • Create an exhaustive list of voice use cases currently used in the bank
  • Create a list of functionalities available in cloud platforms such as Teams, Zoom, etc.
  • Create a comparative gap matrix of the functionalities/use cases that can be achieved by cloud solutions
  • Advise key sponsors on various feature and functionality options available in the cloud solutions including but not limited to native supportability, workarounds, etc.

Off to new destinations! Apply now.

Company

We are a recruitment agency based in Zurich, Switzerland. We are looking for profiles in business and IT.

We understand the challenges contractors face so the iET business culture is based on an ongoing dialogue and we live cooperation daily. Our contractors have the talent to constantly enhance and refine their professional skill-set to take part and keep up with current developments. As their counterpart, we aim to provide a degree of planning reliability by accompanying our consultants over multiple projects.

Our partners can rely on our expertise in personnel administration so they can fully focus on their ventures. We ensure that salaries and social security contributions are paid on time. We deal with public authorities and social security institutions daily. In that way, we create planning security which is important for a long-term relationship. iET also supports its partners in recruiting permanent employees.

We are more than just another staffing agency. iET SA seeks to engage its employees and consultants alike. It is a place where a professional mind-set is paired with creativity, innovation and humor.

Company info
Location
Zürich
CH

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