Deputy Director, Risk & Intelligence Services: Head of Offshore Risk
Locations: Birmingham, Bristol, Cardiff, Croydon, Glasgow, Ipswich, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Nottingham, Stratford
Salary: £71,000 (National) or £74,500 (London)
In CCG, we want to provide a quality service to help customers get their tax right. We want to make it easy for them to repay or receive the right money at the right time. Whilst we recover from the COVID-19 pandemic we aim to gradually restart compliance activity, developing plans to suit requirement.
Our four priorities will support us in doing this:
- Creating a great place to work - Making a difference how it feels to work together including wellbeing, work-life balance, developing careers, recognising, rewarding and a respectful and inclusive culture.
- Compliance and tackling tax threats - Getting things right first time, making sure customer experience is quality-focussed. This is about having a sense of pride in what we do.
- Getting the basics right for colleagues - Fixing issues that disrupt service delivery and understanding how it feels to work for HMRC. Giving clear communications, training and support.
- Getting ready for the future - Adapt to changing customer behaviours and rising expectations, using insight and technology to develop our services.
The Deputy Director Offshore Risk is a critical role in the RIS senior leadership team. In this role, the job holder will be responsible for designing a comprehensive operational strategy to reduce Offshore non compliance and providing effective and visible leadership in an area of high political and media profile and scrutiny.
Key Responsibilities Include:
- Being the senior responsible person in HMRC for improving offshore compliance, co-ordinating cross-HMRC activity and leading engagement with senior partners across HMRC, wider UK government and internationally to achieve maximum impact.
- Delivery of Revenue and Compliance targets and a range of high quality, value-add and tailored analytical compliance products and services.
- Designing and delivering a cross-HMRC operational compliance strategy that enables voluntary compliance and effectively tackles deliberate non-compliance.
- Designing a comprehensive risk treatment plan for Offshore risk and customers that addresses all forms of non-compliance.
- Improving Customer Insight and understanding of Offshore risk through exploitation of bulk data and International Automated Exchanges of Information.
- Procurement of Offshore Intelligence product.
- Leading engagement with wider UK and international enforcement partners to improve co-operation, data sharing and co-ordinated responses to systemic drivers of non-compliance.
- Leading HMRC's international response to Offshore Enablers of Criminality through the J5 community, ensuring effective co-ordinated strategies and activities with international Law Enforcement partners.
- Delivering a high quality supply of tailored and targeted risk and intelligence packages to civil and criminal operational teams across
- Positively influencing senior Policy HMRC and HMT stakeholders, and providing advice and briefing to Ministers and HMRC senior leaders and delivering effective communications internally and externally.
- Working closely with leaders in the Operation delivery/tax profession including:
- Government, senior Law Enforcement partners in the UK
- Senior Executive and Strategic stakeholders in HMRC
To be successful in this role you will be an effective leader with the ability to bring together both strategic thought leadership, an ability to drive delivery to improve business performance and customer outcomes. You will demonstrate capability in the following areas:
- An excellent leader and manager of people at scale, who is inspiring, confident and engaging and role models the Civil Service Leadership behaviours and values.
- The ability to deliver stretching and sustainable compliance results under pressure, in a complex, and often ambiguous, business focused environment, translating strategic priorities into clear outcome-focused objectives for others.
- Able to positively influence, develop and implement strategic and transformational change effectively.
- Strong strategic skills, able to confidently make decisions, set direction and communicate effectively.
- Strong interpersonal skills, able to work collaboratively to build effective relationships and work in partnership with and influence senior stakeholders and colleagues (both within HMRC and the wider Civil Service) and external stakeholders.
- Experience of working in a compliance and / or law enforcement environment would be beneficial.
Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the department and wider Civil Service.
It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you'll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, you'll be entitled to a large range of benefits. This includes:
- 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years' service. This is in addition to your public/bank holidays.
- This will be complemented by one further day paid privilege entitlement to mark the Queen's Birthday.
- Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
- Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
- A competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
- Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
- The use onsite facilities including staff canteens (where applicable).
- Occupational sick pay.
Apply before 11:55 pm on Sunday 19th December 2021
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