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Business Support Manager - Business Planning & Risk

Recruiter
HM Revenue & Customs (HMRC)
Location
UK wide
Salary
£40,175 - £43,708 + benefits
Closing date
18 Jan 2022
Reference
175187

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Job Details

Locations:  Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Liverpool, Manchester, Salford, Newcastle, Nottingham

 

Summary

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

Are you a highly organised individual who thrives on working with a broad range of stakeholders across your organisation?

Do you enjoy being the key player who brings different teams together to deliver bigger picture strategy?

If so this could be the role for you!

About the team:

Borders & Trade Group was established as an HMRC Line of Business in early 2019. The Group's role encompasses the following:

  • Continuing to implement HMRC's role in EU transition, maintaining flow of goods across the border, in line with ministerial decisions and funding.
  • Operationalising an efficient, effective & compliant border in line with ministerial decisions on UK Customs regime, working with broader HMRC, OGDs and external partners to do this.
  • Work with our external partners/customers towards simplifying the customs regime, easing the burden on business and making sure trade works.
  • Establishing a future ownership and operating model with clear accountabilities for Customs regime that joins up with the wider HMRC operating model.
  • Supporting HMG delivery of the manifesto commitment to introduce UK Freeports.
  • Securing trade facilitation and mutual co-operation commitments between the UK and our international partners.
  • Long term border and trade strategy development and securing the funding.

Strategy & Customer Directorate is one of the six directorates within Borders & Trade Group and was established in September 2020. We provide a cross-cutting support, challenge and enabling function for the Group by performing a range of different but related roles.


Job description

Our exciting opportunity sits in a newly formed team at the heart of HMRC's EU Exit delivery agenda and you can help influence and shape the Group Planning & Risk function.

You'll bring experience of working in a challenging environment, working at pace, ability to make effective decisions, and we'll give you the platform to play a key role supporting delivery of UK Transition and UK Border Strategy priorities.

You can expect to be responsible for a range of duties in the Business Planning or the Risk and Monthly Reporting functions of the team, supporting the senior managers on the key areas of work listed in the bullets below, and leading where applicable.

Responsibilities include, but are not limited to supporting G6 and G7 leads to ensure delivery of a number of the tasks listed below:

  • B&T business planning and reporting (principally key issues and risks, hot topics and horizon scanning) to inform group-wide strategic planning.
  • Co-ordinating papers, reports and briefings for Ministers, ExCom, HMRC Board and other senior-level meetings where required. Engaging with SLT/Private Offices and senior stakeholders/subject matter experts to deliver to tight deadlines.
  • Developing, establishing and embedding B&T formal group-level structures to track delivery of group-level business commitments and risk management. As part of group monthly reporting, developing and establishing success measures and metrics through a group lens.
  • Efficiently and proactively managing and supporting priorities and risks and optimising the G7 and G6 Lead's time.
  • Co-ordinating inputs for the B&T contribution to HMRC Annual Report and Accounts and HMRC Business Plan, the B&T Governance Statement, HMRC Commitments and other Group level corporate reporting.


Responsibilities

Responsibilities include, but are not limited to supporting our senior management to ensure delivery of a number of the tasks listed below:

  • Produce business planning and reporting (principally key issues and risks, hot topics and horizon scanning) to inform group-wide strategic planning.
  • Co-ordinating papers, reports and briefings for Ministers, ExCom, HMRC Board and other senior-level meetings where required. Engaging with SLT/Private Offices and senior partners/subject matter experts to deliver to tight deadlines.
  • Developing, establishing and embedding B&T formal group-level structures to track delivery of group-level business commitments and risk management. As part of group monthly reporting, developing and establishing success measures and metrics through a group lens.
  • Efficiently and proactively managing and supporting priorities and risks and optimising the senior managers time.
  • Co-ordinating inputs for the B&T contribution to HMRC Annual Report and Accounts and HMRC Business Plan, the B&T Governance Statement, HMRC Commitments and other Group level corporate reporting.
  • Successful applicants will be expected to deputise for their manager where required and, on occasion, to lead the development and delivery of discrete areas of priority strands of work across the team as appropriate.

We are looking for individuals with strong skills in the following areas:

  • Organisational skills
  • Communication
  • Stakeholder engagement and management skills
  • Ability to prioritise effectively and deliver at pace
  • High degree of flexibility and adaptability
  • High levels of personal resilience
  • Ability to work independently and effectively as part of a wider team

Essential Criteria:

  • Proven communication and interpersonal skills to collaboratively work with and influence a wide variety partners and teams across HMRC to achieve results.
  • Experience of analysing complex and incomplete information to identify appropriate follow-up actions where needed.

Desirable criteria:

  • Experience of working in a reporting, briefing or planning role.
  • Understanding of how HMRC and government works

Behaviours

We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Delivering at Pace

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension


Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Apply before 11:55 pm on Tuesday 18th January 2022

Company

HMRC is responsible for working out and collecting the taxes and duties that pay for public services including hospitals, schools, police, transport, defence and security, as well as for Child and other Benefits. We help to keep the UK running.

HMRC is committed to becoming a ‘data driven organisation’ and undergoing the biggest digital transformation in government with some of the biggest and most exciting digital projects in Europe

Internal Audit is at the very heart of HMRC and works with every area of the department. Looking at assurance on governance, risk management and controls, we help to ensure that HMRC plans and manages its performance, makes good decisions and is held to account on accurate financial and performance data. As well as undertaking compliance and risk-based audit work, we’re actively brought in early to help the business design assurance into its new products and processes. Most importantly, we enable HMRC to account for everything they do.

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