EC Supervision Compliance Investigation Team Leader

Stratford, London
£43,432 - £47,243 + benefits
04 May 2022
18 May 2022
Contract Type


At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud.

FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks.

Job description

The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and with the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt and remove assets from tax fraudsters in order to level the playing field for the honest majority. EC also has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector. Our Offender Management Enforcement Team are responsible for the management of HMRC's prison population, the enforcement of outstanding confiscation orders, the imposition of serious crime prevention orders and the extradition of HMRC's fugitives; Our anti-money laundering supervisors work across government and in partnership with the private sector to help businesses comply with the Money Laundering and Terrorist Financing Regulations - and take robust remedial action when they fail to do so.

As a supervisor of almost 30,000 businesses across nine high risk sectors, our team of almost 300 specialist staff is growing to meet that challenge.

Businesses we supervise include:

  • Money Service Businesses (MSBs)
  • Estate Agency Businesses (EABs) and Letting Agency Businesses (LABs)
  • Accountancy Service Providers (ASPs) and Trust or Company Service Providers (TCSPs)
  • High Value Dealers (HVDs) and Art Market Participants (AMPs)
  • Bill Payment Service Providers (BPSPs)
  • Telecommunications, Digital and IT Payment Service Providers (TDITPSPs)

This is a key role within the Fraud Investigation Service. The successful applicant will be working in an interesting and high- profile part of the department which links into wider work to tackle money laundering and other cross-cutting strategic priorities.

Compliance Investigation teams are a key part of our work to test compliance with the regulations and raise standards in the sectors we supervise. Investigations of registered businesses may be carried out on the registration or status of individuals, or on broader compliance by businesses. Investigations can be undertaken in partnership with teams within HMRC or with other law enforcement agencies or supervisors.

The role involves leading an investigation team of up to 12 staff, combined of HO and O caseworkers with a key focus on leading, developing and supporting staff to deliver risk based robust and rigorous compliance interventions covering the 9 business sectors supervised by EC Supervision.

The successful candidate will lead a team but also work with other team leads based in Birmingham, Bristol, Edinburgh, Leeds, London and Manchester. (There may be some travel required with overnight stays, but this is not essential).

Although the role is location specific, some flexibility may be considered for remote management should suitable candidates wish to apply. For further information, please contact the vacancy holder.


Responsibilities will include:

  • Be accountable for timely and effective one-to-one investigations in response to intelligence or risks in supervised businesses.
  • Provide clear direction, so that work has the optimum impact on reducing Money Laundering and Terrorist Finance risk.
  • Ensuring compliance investigations are appropriately robust and in sufficient depth to assess and evidence the risks and their management.
  • Ensuring that the full range of responses and powers available to HMRC are utilised to address unmanaged risks found in supervised businesses (including supervisory sanctions, registration and reviews, intelligence referrals, referral for criminal investigations, follow up with other HMRC teams etc.)
  • Drive and enable delivery of the team's operational targets to agreed quality standards, including prioritisation and prompt delivery of compliance visits in support of live and sensitive law enforcement investigations.
  • Regularly reviewing team performance through 1-1's and other creative initiatives.
  • Work with G7 Compliance Lead to drive strategy for effective performance against delivery plan.
  • Work with EC Supervision's learning team to manage trainee's through routeway's and build continuous improvement/capability gaps for other staff.
  • Work with EC Supervision's RISK and Authorisations teams.
  • Delivering and driving business change and continuous improvement.
  • Engaging and Motivating the team as well as building effective team work.
  • Act as a role model, demonstrating HMRC leadership behaviours and values.

The successful candidate will be a dynamic leader, having a proven record of leading and delivering through others, working effectively with stakeholders and as part of a team: you will also work with colleagues to drive business priorities and business delivery against key objectives.

Essential Criteria:

The successful candidate should be able to demonstrate experience of leading a team and working in compliance or more generally in a law enforcement or regulatory/supervisory setting.

Due to the sensitive nature of the work, SC level of security clearance is required. Applicants without this level of clearance must be willing to undergo the necessary level of vetting and secure relevant clearances.

Please note that if you are subject to managing poor performance and/or attendance procedures or debarred from promotion following a conduct and discipline offence, you are not eligible to apply for this role on promotion.


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Changing and Improving
  • Delivering at Pace


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Apply before 11:55 pm on Tuesday 17th May 2022.

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