Life Underwriter (Claims)

Bournemouth, Exeter or Hitchin / Hybrid working
Competitive + benefits
24 Jun 2022
24 Jul 2022
Caron Smith
Contract Type
Full Time

About the role

Protection Claims Assessor - Exeter, Bournemouth or Hitchin based.

Fancy a challenging, yet rewarding new opportunity?

We’re recruiting for a Protection Claims Assessor to come and be part of a great team, to underwrite and assess our Life and Disability claims, complying with controls which ensure claims are paid to legitimate claimants under LV=’s Protection products.

This is a permanent position, which will offer flexible home working /hybrid working once fully trained and competent in the role.

About you

We’re looking for someone with claims experience who is empathetic, due to the nature of calls you will be handling, a real people person! You’ll need to be able to work under pressure and have a keen eye for detail. You will need to be good with numbers and a great communicator.

We want to encourage fast learners and people who feel they can really make a difference to apply for this role, as you definitely get out what you put in here at LV=!


You’ll assess Life and Disability claims in accordance with specified departmental procedures, hence determining the level of benefit to be paid.

Ensure that all claims decisions are capable of being explained and justified, in order to prove that fair and consistent standards are being applied.

Comply with regulatory and statutory standards and controls, both auditory and departmental, whilst maintaining up to date medial knowledge sufficient to enable the underwriting of claims.

Correspond and communicate with both internal and external customers and service providers.

Reward and Benefits

At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work.

  • 26 days' holiday – which increases after two years’ service to 28 days
  • The opportunity to buy or sell up to five days’ holiday
  • An annual bonus scheme based on company and personal performance
  • Cycle to work scheme
  • A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% (please click here to read more about it)        
  • You’ll receive up to 20% discount on our life products for you and your immediate family.

At LV= Life & Pensions you’ll find we thrive on the benefit of everyone’s differences. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here. We’ll make reasonable adjustments to specific needs to make sure your individual requirements are accommodated as far as possible. Being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people but also to our members and our products. We’re proud of our people, we only recruit and promote on merit.

Go on, bring your true self to LV=.

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