Junior Business Analyst

Manchester, Edinburgh, Newcastle, Worthing, Leeds
£27,650 - £29,728 + benefits
28 Jun 2022
12 Jul 2022
Contract Type


At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HMRC is one of the biggest and most dynamic IT operations in Europe and aim to be among the most digitally advanced tax authorities in the world. To get there, we want to hire passionate people like you to join our brilliant teams already working with us across the UK.

We are the UK's tax payments and customs authority, and we have a vital purpose: we collect the money that pays for our public services and help families and individuals with targeted financial support. In fact, last year we generated over £600 billion in revenue for UK public services and other government priorities.

Are you looking for an organisation that cares about the work-life balance of its workforce? Well look no further!

We pride ourselves on our diverse and inclusive working culture. We have a clear ambition: we want you to have a great experience working at HMRC. We want you to feel valued and proud of the work you do. We'll invest in you, providing opportunities to grow your career and develop new skills, unlocking your full talent and potential.

Job description

In brief, we:

  • Capture all business requirements - these are all driven from the business. We need to ensure all requirements are in line with the legislation.
  • Own the Value Streams to create the end-to-end view.
  • Support the collation of techno-functional requirements to support the creation of the Solution Design Documents.
  • Refine acceptance criteria.
  • Support the business with process mapping, user journey mapping and system mapping.
  • Use maps to support the business through a gap analysis to ensure there are no missed requirements.
  • Support business with reviewing Functional Specifications, upskilling where required and ensure these align to requirements.
  • Support business with test script creation, ensuring there is an end-to-end flow from requirement to functional specification.
  • Support implementation to live.

As a member of our team, you will have a wide range of learning opportunities, including access to our dedicated in-house SAP Academy.

The Ideal Candidate

As the ideal candidate, you will have:

  • Experience or a keen interest in business analysis and have a passion for developing knowledge and skills in this discipline.
  • Are you able to manage multiple tasks and confidently communicate with key partners?
  • Strong organisational skills and be able to manage multiple tasks in a high-pressured environment.
  • Excellent interpersonal skills and be confident in dealing with stakeholders at different grades.


  • Attending requirement workshops to support Business Analysts with various facilitation activities, such as note-taking, action recording and relevant post-workshops tasks that may include compiling outputs, creating process diagrams and/or reviewing user stories with the team.
  • Reviewing team documentation, templates and guidance to ensure consistency and accuracy.
  • Support more senior members of the team with their day to day work, upskilling yourself to become a Business Analyst.

Essential Criteria

  • Outstanding organisational skills with the ability to prioritise duties.
  • Excellent written and verbal communication skills.
  • Ability to collaborate with stakeholders at different grades and work under pressure in a fast-paced environment.

Desirable Criteria

  • Experience of supporting Business Analysts.
  • An understanding of the IT delivery project life cycle.
  • Familiar with 'Visio' (or similar process mapping products).
  • Experience of working with SAP products.


  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service pension.

About the broader DDaT profession:

The DDaT Profession consists of people who work in a digital, data or technology specialist role. They design, build and run government digital services. They are responsible for the way we find, access and use data and for the technology infrastructure which support those services. There are currently about 17,000 people working in the Profession. The Profession consists of people working within specialist communities of practice.

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Apply before 11:55 pm on Monday 11th July 2022

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