Client Data Coordinator - Governance Services

Recruiter
Computershare
Location
Wheeling, United States
Salary
Competitive
Posted
27 Sep 2022
Closes
05 Oct 2022
Ref
2200053S
Contract Type
Permanent
Hours
Full Time

Description

Location: US (Hybrid) - commutable to Wheeling WV office

We give you a world of potential

We have an amazing opportunity for a Client Data Coordinator - Governance Services.

Reporting to the Data Workflow Manager - Governance Services, this new and exciting role will be responsible for administration and maintenance of our entity management systems, primarily GEMS.

Today’s General Counsel, Corporate Secretaries, and legal departments are under mounting pressure to deal with increasing corporate compliance, governance, and reporting requirements, and as a result they are looking for partners who can provide a full suite of governance and company secretarial services. In response to this trend and feedback from our clients, we are growing our team of corporate governance professionals who will provide Computershare clients with a broad range of governance advisory and managed services to expand on and complement our existing Computershare Governance Services (CGS) technology solutions.

Interested? Keep on reading to find out a bit more about what you’ll be doing, and the type of person that we’re looking for.

A role you will love

  • Acting as main point of client contact by owning and maintaining Data Management Services for assigned clients; providing subject matter expertise; handling reporting and org charting obligations, as required.
  • Partnering with and establishing a rapport with both internal and external contacts, keeping them abreast as to the status of requests, and maintaining complete, accurate, and up-to-date records of client data.
  • Participating in the integration of new clients by assisting in data entry and large-scale document uploads involving a high volume of documents; configuration of the software to client specifications; participating in client calls to provide updates to the client on the progress of implementation.
  • Contributing to a variety of global projects, campaigns, and initiatives, as and when required.
  • Keeping abreast of both internal and external influences to help shape continuous growth and development of the global Governance Services business and service offering.
  • Developing own professional competencies and skills through proactive personal development .


What will you bring to the role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required:

  • Bachelor's degree or equivalent experience required
  • Minimum of 3 years of Administrative, Clerical, Data Entry or Data Management experience, preferably in a law firm or in-house setting a plus.
  • Effective networking and communication skills, and the ability to influence and build effective relationships at all levels with clients and colleagues.
  • The role will require developed communication skills to be able to provide clear verbal and/or written communications in response to client queries. Queries received will range from basic to intricate in complexity. You may also require tact and diplomacy when dealing with challenging clients, complaints or sensitive issues. Where supporting continuous improvement or project related activity the role holder will need to clearly and effectively communicate across teams within same department.
  • Reading comprehension. The role is required to read legal documents and to pull information from those documents without much guidance. This is a near daily responsibility.
  • Organized with project management knowledge.
  • Attention to detail and some evaluative judgment based on best practice and previous experience. You are expected to respond to and resolve problems by identifying and selecting solutions through the application of acquired technical experience, which will be guided by clear policy and procedure.
  • Paralegal certificate from an ABA approved paralegal program (preferred).


A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

 

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