IT Disaster Recovery Manager

London / United Kingdom / Homebased
£50,466 (National) or £55,484 (London)
29 Sep 2022
09 Oct 2022
Contract Type
Contract, Permanent
Full Time

Salary: Grade A - £50,466 (National Framework) or £55,484 (London Framework – if you are London office based or homebased and live within the boundary of the M25) – There is also an additional homeworking allowance of £514 per annum for those working from home

Contract type: Fixed term or Secondment until 31 March 2024

Closing date: 9 October 2022 at 11.59pm.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work, what comes to mind? For 3000+ people at the CQC, we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you…

We’re looking for an experienced ITDR Manager (with practical experience of implementing effective ITDR in a Microsoft Azure & M365 environments) to join our dynamic and experienced team of technology professionals, to play a leading role in the development and ongoing maintenance of our IT Disaster Recovery processes, policies, testing schedules and corresponding “failure mode analysis” and assurance efforts.

You will have the opportunity to build upon your previous knowledge and experience to “lead” and “own” the organisations IT Disaster Recovery Framework (ITDR), working with internal teams/stakeholders and external suppliers and auditors to ensure the availability and effectiveness of our ITDR capabilities for the IT systems and services that we use - implementing and executing suitable testing and rehearsal exercises for assurance purposes to ensure partners and internal teams fulfil their role in delivering effective ITDR.

We use the latest technologies in terms of M365, D365, azure hosting and the ilk thereby providing you with exposure to these technologies. We also work at pace, and avoid micromanaging - meaning that you will have a degree of autonomy that you may not find elsewhere.

If you enjoy working in a fast paced and collaborative environment, with a real opportunity to drive things forward and ultimately make a real difference to peoples lives, then this could be the right role for you.

What we can offer you...

Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring…

The successful candidate will report to the Head of Operational Business Services and will be responsible for defining and managing the organisations IT Disaster Recovery Framework (ITDR).

As an IT Disaster Recovery Manager, you will maintain and develop ITDR policy and work with the wider Business and Technology teams in collaboration to ensure systems are aligned to policy.

You will be involved in business and systems change to ensure the required resilience and recovery arrangements meet business needs and will ensure effective disaster recovery plans are in place at all levels for technology solutions accompanied by suitable testing and rehearsal exercises.

You will be able to effectively implement and execute audit and assurance mechanisms to ensure partners fulfil their role in effective ITDR.

Within this role you will also work closely with the “Major Incident and Service Improvement Manager” to help ensure continuity of IT services and assist with major incidents should they occur.

For an informal discussion or further information on the role, please contact Andy Basnett-Rix, Head of Operational Business Services

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email.

Note for external candidates:

CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model.

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

For this role, we are particularly encouraging people from Black and Minority Ethnic communities and people with a disability to apply, who are currently under-represented at this level in the organisation.

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