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Technology Risk Manager

Recruiter
Direct Line Group
Location
Bromley / Birmingham / Glasgow / Leeds / Bristol / Hybrid
Salary
Competitive + benefits
Closing date
24 Jan 2023
Reference
R-13390

Job Details

We are Direct Line Group – home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives- giving them peace of mind now and in the future.

To help us deliver on this vision and purpose, we're transforming our systems, products, and services, and constantly innovating for the future - in the evolution to be a forward-thinking technology and data company. Servicing millions of customers each year, and employing over 10,000 employees, minimising risk for our customers and employees is so crucial to the success of DLG.

Aligned to the wider business transformation, our Risk and Compliance function has embarked on its own 2-year transformation journey with the aim to reposition and rebrand Risk through a re-energised vision and leadership team under our new Chief Risk Officer (CRO), as well as scaled up capabilities through investment in our people and in technology, while reviewing the framework, strategy, and overall risk appetite.

There's a lot to do here, and it's exciting. As our CRO says, we're on a journey to make DLG "Risk Positive". We're looking for people who are excited by the challenge of becoming a cutting-edge Risk function, and as a result we have a fantastic opportunity to join DLG as a Technology Risk Manager.

The role:

Reporting into our Head of Technology & Change Risk, you will be responsible for providing assurance and oversight on the Group’s Technology risk profile. Within our Technology space, there's a lot going on - whether we're moving away from legacy systems or moving onto the cloud, but risk governance is crucial to ensuring our customers and employees are always protected.

What you’ll be doing:

  • Leading the business application of the specific Technology and CISO Minimum Standards- providing challenge as necessary to oversee 1LoD compliance and effectiveness
  • Monitoring external sources & building internal relationships to identify, evaluate and assess evolving Technology threats, opportunities and best practice
  • Building effective relationships with our Tech and CISO teams and in doing so, supporting them with technology risk due diligence processes and embedding our Enterprise Risk Management framework within their day-to-day
  • Assisting with defining, managing and measuring KRIs to support the maintenance of compliance with the risk appetite
  • Supporting with deep dive assurance assessments on 1LoD processes and controls for risk management, including technology risk oversight over specific change projects and programmes

What we’re looking for:

  • Experience dealing with creating innovative approaches to problem solving - involving planning and delivery skills
  • Experience in Computer Science, Information Technology or related field including Technology Risk
  • An understanding of ITIL, ISMS, ISO27k, PCI, NIST, COBIT, and/or Cloud technology
  • Excellent knowledge of methodologies, processes and tools associated with Governance, Risk and Compliance
  • Strong relationship management skills including being able to deal with difficult conversations
  • Financial Services and/or Insurance experience preferable

Hours: 35 hours (Monday - Friday)

Hybrid working: We have a hybrid model with a virtual-first approach which means you would primarily work from home. The team currently meet 1 day a week in the Bromley office, but we’re moving to London Bridge next summer! As long as you live a commutable distance from one of our offices in Leeds, Birmingham, Bristol, Bromley, or Glasgow and understand you might need to travel into Bromley/London up to 1x a week, that's great. We'll support you as best as we can!

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

  • Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!)
  • Eligibility for annual performance bonus of upto 10%
  • Generous holidays, starting with 25 days per year and going up to 28 days (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year!
  • 50% off home, motor and pet insurance
  • Free travel insurance and Green Flag breakdown cover
  • Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
  • Buy-as-you-earn share scheme
  • Employee discounts and cashback

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Company

We’re an organisation with a clear mission: to make insurance easier and better value for our customers. So, we’re providing amazing, evolving products and services that are just what people need. And amazing, evolving careers for people like you. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Our Audit Team

We’re at the sharp end of the business, supporting the Board and auditing different teams to make sure we’re doing things the right way. It might sound straight forward, but you’d be surprised at the amount of variety and change we have in our role, not to mention our famous nights out! We have a real range of backgrounds and experiences in the team and we’re proud of our inclusive, collaborative culture. We need to make sure that the business is moving in the right direction and that our customers can trust that we’re always doing the right thing.

Our culture

We know you’ve heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you’ll see it in the way that we think and work, it’s all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It’s an indefinable “DLGness” that makes us who we are, and we’d love for you to be a part of it.

Benefits

We recognise we wouldn’t be where we are today without our colleagues, that’s why we offer such excellent benefits designed to suit you as and when you need them.

  • A competitive salary. To attract and retain quality talent, so we’ll offer you great rewards and real recognition for your contribution. That’s not all…
  • Pension. We believe saving for the future’s important, so you’ll benefit from auto-enrolment and a generous contribution from us (we’ll pay the equivalent of 9% of your base salary into your pension) or you can put in a standard minimum and anything you don’t put in, you get as cash on top of your salary.
  • The right to apply for flexible working. We welcome applications for part-time, reduced hours, variable hours, home working or job sharing for the majority of our roles, so there’s lots of flexibility.
  • Private medical insurance. This is standard for managers and optional for everyone else
  • Generous holidays. There’s a minimum of 22 days holiday a year across the business (depending on your role, you could start on even more), with bank holidays on top and an extra day added for every year you’re with us, as well as the opportunity to buy/sell up to 5 days per year.
  • 50% off home, motor and pet insurance. As you’d expect, we have your insurance needs covered, and if you have family living at your home address then they can benefit from sharing your policies.
  • Free travel insurance. –When it comes to trips away our insurance covers you, your spouse/partner, and any children under 18 who are living with you at your home address, so you can have more adventures with less worry.
  • Free Green Flag breakdown cover. Real peace of mind when you need it, as you and your spouse/partner are covered with roadside assistance 24 hours a day, 365 days a year including cover at home and long-distance recovery, plus much, much more.
  • Optional insurance cover. You want to look after yourself and your loved ones, so we also offer life insurance, income protection, critical illness insurance and personal accident insurance.
  • Discounts, cash back and offers. Your social calendar may need some managing, as we have offers on big high street stores, travel, show tickets, gym membership and lots more
  • Flexible casual dress code. It’s not about what you wear, it’s about what you can do, so why not be comfortable doing it?

We’ll let you know if the job you’re interested in offers other optional benefits when you apply

Join us and you’ll find that we never stand still. As a Group, that means we’re always looking to stay one step ahead of what our customers will want next. For you, it means a rewarding and enjoyable career, with the scope to learn new skills, suggest new ideas and work with people who share your enthusiasm for giving customers great service.

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