Design Analytics Lead

End date

Thursday 15 June 2023

Salary range

£105,400 - £124,000

We support agile working

Click here for more information on agile working options.

Agile Working Options

Flexibility in when hours are worked; Hybrid Working

Job description

At Lloyds Banking Group we help Britain prosper by creating a more sustainable and inclusive future for people and businesses - shaping finance as a force for good. We serve millions of individuals, families and businesses, big and small, every day. This means we’re better placed than anyone to make the way that we spend, save, borrow, invest and protect what matters, a force for good.

The Customer Experience Design team have an integral role in optimising each interaction customers have with our brands. By focusing on human outcomes, the CX Design team strives to achieve the highest levels of engagement that customers derive from our propositions and services.

As a Design Analytics Lead you'll be responsible for leading a team to embed a data-driven approach to the design of change, using our wealth of customer data to help inform solutions to problems and opportunities facing our customers through informing the design of great customer experiences.

Want to hear more?

We’re looking for an experienced data analyst/analyst leader who can be responsible for developing and delivering against a broad analytics agenda; someone who is able to draw upon their skills and experience to lead a team to deliver robust, high quality customer analytics. You’ll need to show a passion for the role data can play in driving evidence-based decision making, and an ability to translate data into practical insight, creating impact and influencing the direction of change. You'll be someone who is able to work collaboratively with colleagues from across a number of fields, balance technical and business narratives, and effectively prioritise resources. You'll analyse and evaluate the feasibility/relevance of proposed complex financial products. You'll then develop and amend as necessary with guidance from senior colleagues and/or supervise activities performed by a financial product development/specialist team.

About you;

Essentials:

• Excellent understanding of core analytical toolsets such as SQL & Tableau
  
• Strong analytical skills and knowledge of analytical techniques
  
• A track record of translating data into compelling stories
  
• Strong understanding of all aspects of financial services
  
• A strong collaborator with great influencing skills
  
• Ability to coach and mentor
  
• The desire to make a difference!
  

Desirables:

• Evidence of managing analysts/analytical teams
  
• Experience of Hadoop, R or Python
  
• Experience of Data Visualisation tools such as Tableau or Power BI
  
• Technical and team leadership
  
• A good knowledge of core statistical methods for data analysis
  
• Predictive modelling experience
  

Why come to work with us?

We're dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential! As a new colleague to the team, you’ll join us on our journey to build a 21st century bank that reflects modern Britain and craft an inclusive culture where all colleagues feel encouraged and valued.

We're also passionate about and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process, just let us know.

You'll also receive;

• A competitive salary.
  
• A discretionary bonus.
  
• Private medical insurance.
  
• Pension contributions up to a maximum of 15% of your salary.
  
• Share plans.
  
• 30 days paid holiday each year, plus Bank Holidays.
  

Excited by this role? Then please apply as we'd love to hear from you!

Together we’ll make it possible.