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Assistant Director, Regulatory & Risk Management

Metropolitan Transportation Commission (MTC)
San Francisco, California (US) - Flexible/Hybrid
$164,940.67 - $219,760.94 Annually
Closing date
22 May 2024

Job Details

Metropolitan Transportation Commission

San Francisco, CA

Assistant Director, Regulatory & Risk Management

$164,940.67 - $219,760.94 Annually

Remote Employment: Flexible/Hybrid





First round interviews tentatively scheduled for Thursday, May 9, 2024

A resume and cover letter are not required with your application, but highly encouraged. 


Be ready to rethink your assumptions about the public sector. Dedicated and motivated colleagues? Beautiful, high amenity building for on-site work and collaboration? Flexible schedules and hybrid work options? Yes, yes, and yes!

The Metropolitan Transportation Commission (MTC) is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area. MTC is the federally designated Metropolitan Planning Organization (MPO) and the state designated Regional Transportation Planning Agency (RTPA) for the nine-county San Francisco Bay Area. MTC provides services to the Association of Bay Area Governments (ABAG). 

The Assistant Director (AD), Regulatory and Risk Management at the Metropolitan Transportation Commission (MTC) will report to the Director of the Facilities and Contract Services (FCS) section and will closely collaborate with Executive Office and Office of General Counsel (OGC) staff to implement the new Regulatory and Risk Management unit within FCS.  

The primary duties for the Assistant Director, Regulatory and Risk Management position will consist of managing and overseeing the insurance program, risk management, and regulatory compliance with grant, state, local, federal requirements, including but not limited to, the Americans with Disabilities Act (ADA), accessibility, Title VI, Limited English Proficiency (LEP), Disadvantaged Business Enterprise (DBE), Small Business Enterprise (SBE), and third-party labor compliance/prevailing wage.  The AD Regulatory and Risk Management will also undertake strategic initiatives, administrative and operational systems analyses, including project management/coordination of the agency’s insurance/risk management program, claims, primary oversight for audit related to compliance and contracts, and performs other duties as assigned. The assigned duties will range in difficulty and complexity, up to and including supervisory duties.

This exciting opportunity offers the selected candidate the opportunity to further develop and grow the newly established team. 

All employees at MTC are classified as Disaster Service Workers.



The ideal candidate will have the following experience and knowledge:

  • Previous experience in management of local, state, and/or federal regulatory programs, civil rights, risk, and liability claims programs and operations. 
  • Principles, policies, practices, and procedures of civil rights program requirements, economic diversity and inclusion programs including, but not limited to, DBE/SBE program development and/or administration, Title VI, ADA, risk management programs, policies, and procedures.  
  • Ability to monitor and report on program compliance and performance. 
  • Excellent oral, written, and presentation skills that allow for clear and concise communication.
  • Work effectively under pressure and meet critical deadlines.
  • Establish and maintain effective working relationships.
  •  Previous management experience developing and implementing goals, objectives, policies, and procedures related to risk management, and/or civil rights programs. 

Note: MTC does not expect applicants to have all skills and abilities, however the successful candidate will be required to be able to quickly and independently obtain the necessary required job knowledge.  



An appropriate combination of education and experience that has provided the required knowledge, skills and abilities is qualifying. A typical way of obtaining the required qualifications is:

Education: A Bachelor’s degree in an appropriate field related to the area of assignment, such as transportation planning, project management, public finance, transportation engineering, economics, business or public administration.  Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of  equivalency along with their application.

Experience: Four years of increasingly responsible experience in an appropriate field related to the area of assignment.                       
**(A Master’s degree in an appropriate discipline and three years of relevant experience is an alternative minimum qualification.)

Preferred Qualifications:

Education: Equivalent to a Bachelor's degree from an accredited four-year college or university in Business Administration, Public Administration, management, or a related field.

Experience: Five (5) years of verifiable and increasingly responsible experience in managing and administering civil rights or similar programs, risk, liability claims programs and operations. Previous supervisory experience is also recommended but not required.

License/Certificate: Possession of a valid California Class C driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority.



Specific duties and responsibilities include, but are not limited to, directly performing, or overseeing staff performing the following:

Risk Management

  • Provide technical expertise to develop a risk management program; perform and coordinate a variety of standard and complex professional administrative, operational, and risk management activities; plan, organize, monitor, integrate, and evaluate work performed by consultants and insurance brokers.
  • Strategize risk management approaches; research, analyze, and recommend approaches for identifying, managing, and mitigating operational and project risks; monitor and evaluate the effectiveness of approaches implemented.
  • Participate in the identification and implementation of business continuity strategies, including Continuity of Operations Plan (COOP).
  • Manage and coordinate risk transfer via procurement/contracts and insurance program.
  • Manage claims, identify, research, analyze, and evaluate potential risk or loss exposure for current and potential future agency operations, programs, or projects; compile data and trends for annual renewal of all insurance programs and recommend the coverage types and/or changes in coverage levels consistent with loss control and cost objectives.
  • Providing advice on contract risk transfer, indemnity, and insurance requirements in coordination with the Office of General Counsel (OGC), negotiating grants and contracts for terms and conditions that protect MTC's interest. 


  • Develop, administer, audit, monitor, submit required reports, provide training, and make presentations to internal and external stakeholders as necessary on regulatory programs, including, but not limited to: ADA, Accessibility, Title VI, SBE/DBE, third-party labor compliance/prevailing wage, and LEP programs.  
  • Collect, analyze data, and prepare documentation for the Triennial Federal Transportation Administration (FTA) Title VI Program Review, which includes schedule adherence, managing data, and documentation, and report development.
  • Coordinate with staff to engage minority and LEP populations; participate in and represent the agency at outreach events to gather community input and feedback on how to improve programs.        
  • Reviews, investigates, and tracks complaints and reports findings; recommend appropriate action based on findings,  assist staff with responding to complaints, as appropriate.
  • Respond to audits and other requests for information, investigate and respond to complaints and as necessary provide recommendations to mitigate or correct deficiencies.  
  • Plan, organize, and perform complex analyses that include problem identification, selection of methodology, and evaluation of alternative solutions, and as needed, prepare and present written and oral presentations to Executive staff, Commission, Policy Advisory Committee, and other groups; respond to, negotiate, and resolve sensitive, significant, and controversial issues.


  • Lead, select, train and supervise high performing team.
  • Stay abreast of changing laws and regulations communicate those to internal and external stakeholders.  
  • Build and maintain strong working relationships with internal and external partners and relevant government agencies, and represent MTC in meetings with governmental agencies, community groups, and various businesses, professional, advocacy groups, and regulatory organizations.
  • Prepare complex reports, manuals, memoranda, correspondence, and other documents or materials, and discuss findings and/or recommendations to internal and external stakeholders. 
  • Perform other job-related tasks and duties as needed or assigned by the section.


MTC helps the Bay Area's nearly eight million residents - and countless visitors - get around.

As a Metropolitan Planning Organization, MTC supports the region’s network of streets, roads, highways, public transit systems, airports and other transportation resources, including the movement of goods through ports and freight rail lines.

MTC touches it all, with a focus on building a better transportation system that works for everyone while supporting a resilient economy and environment.

MTC works with cities and counties to establish short- and long-term goals and provides resources to help them reach these goals. Reducing greenhouse gas emissions, making safer streets that work for everybody and making sure all residents have equal access to transportation resources are just a few of these goals.

Company info
San Francisco
United States

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