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Risk and Compliance Officer

Bristol SU
Clifton, Bristol (UK)
£29,868 to £33,753 + benefits
Closing date
19 Jun 2024

Job Details

We’re seeking an outstanding candidate who really gets customer service, is able to develop lean and efficient processes, and who can inspire others to be great ambassadors for our organisation.

What’s the job?

Role:  Enquiry Experience and Funding Lead
Hours: 35 hours per week (to be worked flexibly)
Salary: £29,868 to £33,753 (starting at beginning of the scale)
Contract:  Permanent
Closing date:  Wednesday 19th June at 9am

Who are we?

Part business, part charity, part membership body – Bristol SU is a seriously fun place to work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.

What will you bring?

  • You’ll have experience in developing enquiry management processes, and will have worked in a customer, client or student-facing role
  • You’ll be able to communicate using a range of channels, bring people together, and build strong professional relationships
  • You know how to use digital systems and platforms to improve workflow, and you can problem-solve and develop innovative solutions
  • You’re a skilled communicator, and a motivational team leader

Why apply?

Because you’re excited to make a difference!

We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career.

We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 93% of our employees would recommend Bristol SU as a great place to work!

Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.

Be yourself, be proud of the work you do and build a career in a place that knows different is good.

Key dates

  • Closing Date: Wednesday 19th June at 9am
  • Shortlisting: Friday 21st June
  • Interviews: w/c 1st July

For an informal chat and to find out more about the role, please contact the recruiting manager, Charlotte Long.


We’re the University of Bristol Students’ Union – you’ll know us as Bristol SU.

Bristol SU is the world’s only charity focused solely on making the lives of University of Bristol students the best they can be.

We are a Union for all students, here to make sure every one of you has a great time in our incredible city, no matter who you are, or what you like .

We’re the home of student groups, volunteering, intramural sport, academic advice, campaigns, lettings, student democracy, representation and events .

Bristol SU is led by student representatives elected by you, who campaign, advocate and ensure students remain at the heart of everything the University does.

Company info
Senate House
United Kingdom

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